Terms & Conditions

  1. INTRODUCTION
    1. This User Agreement (“User Agreement”) shall constitute an agreement between you ("User", "you" and "your"), and LK Foundation Trust, (www.ShoutForHelp.org), its licensors, subsidiaries, associates, affiliates and partners ("Us"“we” and "our").
    2. We operate the platform (“Platform”) comprising of the website at domain name www.ShoutForHelp.org (Site) and related mobile application (App) along with the associated software (Software).
    3. This User Agreement governs your use of the Online Platform, the use of services (Services) thereof provided by various stakeholders through the Online Platform. By accessing, using the Online Platform you are agreeing to be bound by all the clauses of this User Agreement.
    4. This document is an electronic record as defined under 2 (t) of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
    5. This document is displayed by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that require 'intermediaries' to publish the rules and regulations, privacy policy and terms for access or usage of Our Platform and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011.
    6. By using or visiting the Platform or availing any Services, Software, data feeds, and other services provided to users on, from, or through the Platform you signify your agreement to (1) the terms and conditions under this User Agreement. (2) our Privacy Policy found at https://www.shoutforhelp.org/privacy and incorporated herein by reference, and (3) Additional terms and conditions as may be applicable to you (please refer clause 15 herein below) and also incorporated herein by reference. If you do not agree to any of these terms, the Privacy Policy, or the additional terms, please do not use the Service.
  2. DEFINITIONS
    In these User Agreement (unless the context otherwise requires), capitalized terms shall bear the meanings attributed to them below
    1. “Applicable Law” shall mean any treaties, statutes, enactments, act of legislature, regulation, ordinance, rule, judgment, order, decree, by-law, approval from the concerned authority, government resolution, order, directive, guideline, policy, requirement, or other governmental restriction or any similar form of decision of, or determination by, or any interpretation or adjudication having the force of law of any of the foregoing, by any concerned, including any amendments issued from time to time;
    2. “Confidential Information” shall mean and include but not limited to the proprietary and confidential data or information of the Us/User hereto, tangible or intangible and which is not generally known by or available to any other Person, and includes Intellectual Property etc. However, it does not include the information, which, a) at the time of disclosure to other Party, is in the public domain or thereafter enters the public domain through no wrongful act or omission of that Party; b) is already known by the Party receiving the information, at the time of disclosure by the Party disclosing such information and such information is not otherwise subject to confidentiality obligations of the Party receiving the information; or c) is available to the Party receiving the information, at the time of disclosure by the Party disclosing such information, from a Third Party who, to the knowledge of the Party receiving such information, may disclose such information without violation of any confidentiality obligation;
    3. “Intellectual Property Rights” shall mean and include trademarks, patents, patent applications, inventions (whether or not patentable and whether or not reduced to practice), utility models, service marks, proprietary rights in software, personality rights, copyrights, trade names, brand and the goodwill associated therewith, right in designs, copyrights, rights in databases, proprietary rights, moral rights, technical, commercial or financial information of a proprietary or confidential nature, technical and computer data and software, logos, slogans, trade secrets, know-how, license, franchisees, formulations, logos, technology, designs, copyrightable works, original works of authorship, neighbouring rights, moral rights and related rights, data base rights and mask works, trade or business names, internet domain names, inventions, processes, geographical indications, integrated circuits, exploitation of any present or future technologies, proprietary information, and other intellectual property rights, in all cases whether or not registered or registrable and including registrations and applications for registration or renewal of any of these, and all rights to apply for the same, rights to receive equitable remuneration in respect of any of these and all rights and forms of protection of a similar nature or having equivalent or similar effect to any of these anywhere in the world;
    4. “Party” shall mean either Us or the User and “Parties” shall mean both the Us and the User collectively;
    5. “Person” shall mean any natural person, limited or unlimited liability company, corporation, general partnership, limited partnership, proprietorship, trust, union, association, or other entity, enterprise, authority or business organizations; and
    6. “User” shall mean a user of the Platform.
  3. ELIGIBILITY
    1. You will be eligible to access the Platform and the associated Services only if you are competent to contract under the Indian Contract Act, 1872. A person is competent to contract under the Indian Contract Act, 1872, inter-alia, if he/she is above eighteen (18) years of age, is of a sound mind and is not disqualified from contracting by any law to which he/she is subject.
    2. You hereby represent and warrant to Us that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to this User Agreement and that you agree to be bound by the following terms and conditions.
  4. ACCOUNT CREATION AND MAINTENANCE
    1. To access the Services, you shall register with the Platform by creating a User account (“Account”). Your Account shall be used solely by you in your capacity, and by no other Person. You undertake that all the information provided by you at the time of opening the Account or provided by you subsequently upon request by the Us, is true, complete and correct. It is suggested that you update your Account on a regular basis by providing all the relevant information as may be required.
    2. You further undertake to provide proof relating to any such information, including copies of documents such as your age details, residential address details, etc. You understand that we may take steps to verify any such information provided by you. Further, you grant Us the right to use such information provided by you for any purpose connected with the Platform, Software or the Services. Your continued use of the Services in accordance with this User Agreement is subject our continued satisfaction that all such details provided by you are true, complete and correct.
    3. You are prohibited from using the Services by means of Accounts registered in the name of any other Person. You shall be solely responsible for all matters pertaining to your Account. No other Person shall in any way, be held responsible for any activity which occurs through your Account.
    4. You shall at all times maintain confidentiality and secrecy of login credentials of the Account. In case your Account is hacked or attacked in any manner whatsoever, you shall promptly inform the Us of the same and not use your Account till the said problem is rectified, which, when rectified, shall be confirmed to you by Us.
    5. In case you attempt to open more than 1 (one) Account, under your own name, or under any other fake name or using fake details, or attempt to use the Platform by means of any other Person's Accounts, we shall have the right to close all the Accounts, including your original Account, and bar you from accessing the Platform or using the Services in the future by providing a relevant notice of the same.
  5. USE OF THE SERVICES
    1. We grant you a personal, non-transferable, non-exclusive, revocable, limited license to use and access the Services solely as permitted by these terms and other terms as may be applicable to you. We reserve all rights not expressly granted to you by these Terms. Except as permitted through the Services or as otherwise permitted by us in writing, your license does not include the right to:
      1. license, sell, transfer, assign, distribute, host, or otherwise commercially exploit the Services;
      2. modify, prepare derivative works of, disassemble, decompile, or reverse engineer any part of the Services; or
      3. access the Services in order to build a similar or competitive website, product, or service, except as permitted by our written approval. We reserve the right to modify, suspend, or discontinue the Services (in whole or in part) at any time, with or without notice to you. Any future release, update, or other addition to functionality of the Services will be subject to these Terms, which may be updated from time to time. You agree that we will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof
      4. You may not access or collect data from our Services using automated means (without our prior permission) or attempt to access data that you do not have permission to access.
  6. USER-GENERATED CONTENT
    1. As part of Services you or any other User is permitted to post, comment, share information on the Platform (“Content”). Content further includes but is not limited to text, software, scripts, graphics, photos, sounds, music, videos, audiovisual combinations, interactive features and other materials you or any other similar User may post, share, upload on the Platform. We do not expressly or implicitly endorse the Content. While we encourage Users to use Platform to express themselves and to share Content, but not at the expense of the safety and well-being of others or the integrity of the Platform.
    2. You shall not use the Platform to transmit, share, transfer sexually explicit Content or which promotes racism, bigotry, hatred or physical harm, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; amounts to cyberbullying, harassment or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling or amounts spam; or is harmful to minors in any way; or impersonates another Person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign states; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses (collectively referred as “Abusive Content”).
  7. IMPERSONATION POLICY
    1. We do not permit you to use fake names, names that impersonate any other person. User accounts that use fake names, pose as another person, brand, or organization in a confusing or deceptive manner may be permanently suspended.
    2. Using a picture of a celebrity or otherwise, as a profile picture in your User profile, is unlikely to be unlawful except in situations where the law specifically provides so. Hence, the choice of picture profile and its ramifications are at your own discretion and at your own risk, for which we shall in no way be held responsible/liable. However, in no case shall you represent to be a person who you are not.
    3. Situations of impersonation, misrepresentation are penal offences and you may be prosecuted under the Applicable Laws.
    4. In case you find a User account misrepresenting as you or anyone you know, you may request us for deletion of such Account by emailing to support@shoutforhelp.org with relevant information and necessary proofs. We shall respond to your request within thirty-six (36) hours. We may further request additional information from you as may be necessary to decide on your request for deletion / suspension of any impersonated account.
  8. INTELLECTUAL PROPERTY
    1. All rights, tangible and intangible, including copyright and other Intellectual Property Rights, with regard to the Platform and the Software, and any content or information displayed or contained therein, belong exclusively to the Us, unless expressly provided otherwise. We are merely permitting you to use the Platform and not use the same for any other commercial gain, and no right of any nature whatsoever is being passed on to you by virtue of permitting you to use the Platform. Using the Services, the Platform and the Software does not, expressly or impliedly, give you ownership of any Intellectual Property rights in the Services, Platform or Software or the Content or information which you access using the Platform. Any alteration of the Content or use of the Content contained in the Platform for any purpose other than what is permitted under these terms and conditions shall amount to a violation of the our copyrights.
    2. Any Content provided by you remains your property. However, by providing Content to the Us, you grant the Us a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such Content in all formats and distribution channels now known or hereafter devised (including in connection with the Platform/Software and the our business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other Person.
    3. You represent and warrant that: (i) you either are the sole and exclusive owner of all Content or you have all rights, licenses, consents and releases necessary to grant the Us the license to the Content as set forth above; and (ii) neither the Content, nor your submission, uploading, publishing or otherwise making available of such Content, nor the our use of the Content as permitted herein will infringe, misappropriate or violate a Third Party's Intellectual Property or proprietary rights, or rights of publicity or privacy, or result in the violation of any Applicable Law. However, we do not certify or validate the authenticity of such Content.
    4. You understand that you shall be accessing such content at your own risk, and shall not hold Us responsible for an obscene, defamatory, illegal or otherwise offensive Content which may be displayed or accessible. If you believe that any content on the Platform is Abusive Content as per clause 9 below.
    5. The Services, Platform or Software may display content which does not belong to Us. We are not responsible for such content, and this content is the sole responsibility of the Person that makes it available on the Platform.
    6. You shall not attempt to mask or spoof your Internet Protocol address or uploading or spreading viruses or computer contaminants (as defined in the Information Technology Act, 2000 or any other Applicable Law).
    7. You shall not use any "deep-link", "page-scrape", "robot", "spider" or any other automated process, device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy, modify, download, replicate or monitor any portion of the Platform or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any Content, to obtain or attempt to obtain any materials, source code, documents or information through any means not purposely made available through the Platform. We reserve our right to bar any User found to be undertaking any such activity. Use of automated techniques by search engines is permitted only for the purpose of indexing and displaying the Platform on relevant search results.
    8. This Platform or any portion thereof (including but not limited to any copyrighted material, trademarks, source code, or other proprietary information) may not be reproduced, replicated, copied, sold, resold, distributed, fraudulently engaged or otherwise exploited for any purpose without express written consent of shoutforhelp.org management.
  9. CONTENT TAKEDOWN POLICY
    1. If you come across Content on the Platform that is Abusive Content or may violate any Applicable Law including but not limited to Intellectual Property Rights, you can let us know by emailing us at support@shoutforhelp.org, and we shall carefully review the material and consider blocking, removing or restricting access to it. You may also consider flagging the post, image, or video, comment or any content which in your opinion is violative of any Applicable Laws for one of our content teams to review.
    2. Our content review team shall respond to all Content takedown requests with in thirty-six (36) hours. Any action or inaction subsequent to your Content takedown request shall only be through your specific inquiry by our content review team based on the facts provided by you. We shall endeavor to resolve all content takedown requests as soon as possible.
    3. We further reserve the right to remove Content including but not limited to Abusive Content without any prior notice.
  10. INDEMNITY
    1. Except to the extent prohibited by law, you agree to defend, indemnify, and hold us, our licensors, our third party service providers and our officers, employees, licensors, and agents (the “Affiliates”) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services, (b) your violation of this User Agreement, (c) your violation of Applicable Laws or regulations, or (d) Your Content. We reserve the right to control the defense of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims.
  11. DISCLAIMERS
    1. The services are provided "AS IS" and "As Available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We, our licensors, and our third party service providers do not warrant that the services are accurate, complete, reliable, current, or error free. We do not control, endorse, or take responsibility for any Content available on or linked to the services or the actions of any third party or user, including moderators. While we attempt to make your access to and use of our services safe, we do not represent or warrant that our services or servers are free of viruses or other harmful components.
  12. LIMITATION OF LIABILITY
    1. In no event and under no theory of liability, including contract, tort, negligence, strict liability, warranty, or otherwise, will Affiliates be liable to you for any indirect, consequential, exemplary, incidental, special, or punitive damages, or lost profits arising from or relating to these terms or the services, including those arising from or relating to Content made available on the services that is alleged to be defamatory, offensive, or illegal. Access to, and use of, the services is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom. The limitations of this section will apply to any theory of liability, including those based on warranty, contract, statute, tort (including negligence) or otherwise, and even if the Affiliates have been advised of the possibility of any such damage, and even if any remedy set forth herein is found to have failed its essential purpose. The foregoing limitation of liability will apply to the fullest extent permitted by law in the applicable jurisdiction.
  13. GOVERNING LAW AND JURISDICTION
    1. This User Agreement shall be governed and construed as per laws of India.
    2. If you have an issue or dispute, you agree to raise it and try to resolve it amicably with us. You can contact us with feedback and concerns by emailing support@shoutforhelp.org
    3. All formal requests for dispute resolution, shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
  14. CHANGES TO THESE TERMS
    1. We may make changes to the terms under this User Agreement from time to time. If we make changes, we will post the amended terms and update the Effective Date above. If the changes, in our sole discretion, are material, we may also notify you by sending an email to the address associated with your Account (if you have chosen to provide an email address) or by otherwise providing notice through our Services. By continuing to access or use the Services on or after the Effective Date of the revised Terms, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you must stop accessing and using our Services before the changes become effective.
  15. ADDITIONAL TERMS In addition to these terms, you may be required to agree to additional terms before using a specific product or service offered by Us (“Additional Terms”). To the extent any Additional Terms conflict with the terms of this User Agreement, the Additional Terms with respect to a specific Service shall prevail.
    1. If you are a Help Seekers, these Terms and Conditions additionally as given below shall be applicable to you
      1. Introduction:

        1.1.     This Terms and Conditions for Help Seeker (“Help Seeker T&C”) shall constitute an agreement between the Help Seeker ("you" and "your"), and Shout For Help, its licensors, subsidiaries, associates, affiliates and partners ("us", “we” and "our").

        1.2.     We operate the platform (“Platform”) comprising of the website at domain name _______ (“Site”) and related mobile application (“App”) along with the associated software (“Software”).

        1.3.     This Help Seeker T&C governs your use of the Online Platform, the use of services (“Services”) thereof as a Help Seeker. By accessing, using the Online Platform you are agreeing to be bound by all the clauses of this User Agreement.

        1.4.     This document is an electronic record as defined under 2 (t) of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

        1.5.     This document is displayed by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that require 'intermediaries' to publish the rules and regulations, privacy policy and terms for access or usage of Our Platform and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011.

        1.6.     By using or visiting the Platform or availing any Services, Software, data feeds, and other services provided to users on, from, or through the Platform you signify your agreement to (1) the terms and conditions under this Help Seeker T&C. (2) our Privacy Policy found at https://www.shoutforhelp.org/privacy-policy and incorporated herein by reference, and (3) the General User Terms which are incorporated herein by reference. If you do not agree to any of these terms, the Privacy Policy, or the General User Terms, please do not use the Service.

        1.7.     We reserve the right, at our sole discretion, to change, modify, add or remove these Help Seekers T&C, in part or in whole, at any time, without prior notice to you. It is your responsibility and duty to check these Help Seeker T&C periodically for changes. Your continued use of the Online Platform as a Help Seeker following the posting of changes will mean that you accept and agree to the changes.

      2. Definitions:

        2.1.     “Experts” shall mean and include the persons who are medical practitioners, lawyers, professors, counsellors, educationists, high-net worth individuals, philanthropists, corporate professionals, non-profit organisations, corporate entities willing to provide charitable services as part of corporate social responsibility, film and media personalities,  and celebrities who are registered with the Platform as experts and who are willing to help, advice, Support & guide the Help Seekers.  

        2.2.     “Help Seeker” shall for the purpose of this Help Seekers T&C mean an Indian citizen registered with the Platform and seeking help of any kind or advice from the Experts registered with the Platform, including but not limited to individuals like artisans, agriculturists, skilled, semi-skilled and unskilled labours,  small traders, and any other person who is in dire need of help.

        2.3.     “Money Laundering” shall mean any act or attempt (directly or indirectly and even by association in one step or by series of transactions) to conceal or disguise the origin and ownership of proceeds obtained illegally, and to make it appear to have originated from legitimate sources; thus, avoiding prosecution, conviction and confiscation of such proceeds.

        2.4.     “Personal Data” means any information that relates to a natural person, which, either directly or indirectly, or in combination with other information available is capable of identifying such person and includes but is not limited to aadhaar numbers, pan card details, financial information, credit information, criminal records, medical records and diagnosis history, etc

        2.5.     “Requirement” shall mean the requirement of the User including but limited to the need for help, advice, guidance and support in relation to monetary issues, family problems, Healthcare related, financial related, education related, legal issues related,

      3. Terms of Usage:

        3.1.     As a Help Seeker, you shall post your Requirement on the Platform by providing all the details that are necessary for an Expert to understand and analyse the situation and thereby provide the necessary assistance.

        3.2.     Based on the facts provided by you, the Experts at their discretion will respond to your Requirement.

        3.3.     You shall promptly submit elaborate proofs of your Requirement as and when requested by us or by the Experts.

        3.4.     Merely posting your Requirement on the Platform does not guarantee resolution or addressing of your Requirement.

        3.5.     The Platform shall not be liable in any way for non-fulfilment of your Requirement or any loss, damage incurred by the use of the Platform.

        3.6.     You shall provide any other additional information as and when requested by the Experts for the purpose of addressing your Requirement. 

        3.7.     You shall update the status of your Requirement from time to time and on fulfilment of your Requirement through the Platform or by external means. 

        3.8.     You further agree that by using the Platform, you shall at all times abide to the Applicable Laws including but not limited to the Income Tax Act, 1961, the Foreign Contributions Regulation Act, 2010, the Information Technology Act, 2000 as well as all rules and regulations made under the respective laws and as amended from time to time.

      4. Disclaimer:

        4.1.     The Platform provides you with a forum to interact with Experts who have registered with us. You agree and acknowledge that the Platform is an intermediary as defined under Section 2(1) (w) of the Information and Technology Act 2000 for the purpose of facilitating the Services through the Online Platform. Therefore, any dispute among the Platform users shall be amicably settled and the Online Platform shall not be party to any such dispute and shall have no liability regarding such disputes. 

        4.2.     You understand and acknowledge that information provided on the Platform by Experts including but not limited to lawyers, medical professionals, chartered accountants, etc is provided on voluntary and non-monetary basis

        4.3.     You agree and acknowledge that you shall not solely rely on the information provided on the Platform and that you will seek professional advice from external sources as per your Requirement, as and when necessary.

        4.4.     You understand that the Platform may not verify licences of lawyers, chartered accountants, medical doctors and other professionals who have registered on the Platform as Experts.

        4.5.     You understand that the Platform is not an advertising service for Experts, and that the listing of Experts does not constitute a referral or endorsement of the Experts by the Platform in any manner whatsoever.

        4.6.     You agree and acknowledge that the Personal Data provided by you on the Platform will be accessed by the Experts to address your Requirement. The Experts shall use the Personal Data only to address your Requirement. However, in the event of any data breach or the abuse of your Personal Data by the Expert, you understand and acknowledge that the Platform shall not be liable.  For more details on data privacy, you may refer to our Privacy Policy.

      5. Anti-Money Laundering

        5.1.     Help Seeker availing contributions or donations from Experts should ensure that no funds generated through contributions or donations be used for any unlawful activity including but not limited to acts punishable under the Money Laundering.

        5.2.     You shall ensure that the transactions contemplated between you and the Expert shall always comply with anti-money laundering laws and any other Applicable Laws. You shall ensure that all such transactions shall be done through legally acceptable banking channels.

        5.3.     Similarly, you shall report without delay, to us of any suspicious activity you may come across on the Platform.

      6. No-Misrepresentation:

        6.1.     You agree and acknowledge that you shall not misrepresent the facts of the Requirement. The Platform and the Expert reserve right to initiate criminal proceedings under the Applicable Law if you are found to have mis-represented the facts and misled the Platform or the Experts or both.

      7. General User Terms:

        7.1.     All other terms provided under the General User Terms available herein shall be applicable to your use of the Platform as a Help Seeker.

        7.2.     Terms capitalised and not defined herein, shall have the meaning as ascribed to them under the General User Terms.

      8. If you are an Expert, these Expert Terms and Conditions additionally as given below shall be applicable to you.
      9. Introduction:

        1.1.     This Terms and Conditions for Experts (“Expert T&C”) shall constitute an agreement between the Expert ("you" and "your"), and LK Foundation Trust, (www.ShoutForHelp.org ), its licensors, subsidiaries, associates, affiliates and partners ("us", “we” and "our").

        1.2.     We operate the platform (“Platform”) comprising of the website at domain name www.shoutforhelp.org (“Site”) and related mobile application (“App”) along with the associated software (“Software”).

        1.3.     This Expert T&C governs your use of the Online Platform, the use of services (“Services”) thereof as an Expert. By accessing, using the Online Platform you are agreeing to be bound by all the clauses of this User Agreement.

        1.4.     This document is an electronic record as defined under 2 (t) of the Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

        1.5.     This document is displayed by virtue of a legal requirement under the provisions of the Information Technology Act, 2000 that require 'intermediaries' to publish the rules and regulations, privacy policy and terms for access or usage of Our Platform and is primarily governed by Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011.

        1.6.     By using or visiting the Platform or availing any Services, Software, data feeds, and other services provided to users on, from, or through the Platform you signify your agreement to (1) the terms and conditions under this Expert T&C. (2) our Privacy Policy found at https://www.shoutforhelp.org/privacy-policy   and incorporated herein by reference, and (3) the General User Terms  which are incorporated herein by reference. If you do not agree to any of these terms, the Privacy Policy, or the General User Terms, please do not use the Service.

        1.7.     We reserve the right, at our sole discretion, to change, modify, add or remove these Expert T&C, in part or in whole, at any time, without prior notice to you. It is your responsibility and duty to check these Expert T&C periodically for changes. Your continued use of the Online Platform as an Expert following the posting of changes will mean that you accept and agree to the changes.

      10. Definitions:

        2.1.     “Expert” shall mean and include the persons who are medical practitioners, lawyers, professors, counselors, educationists, high-net-worth individuals, philanthropists, corporate professionals, non-profit organisations, corporate entities willing to provide charitable services as part of corporate social responsibility, film and media personalities,  and celebrities who are registered with the Platform as experts and who are willing to help, advice, guide the Help Seekers. 

        2.2.     “Help Seeker” shall for the purpose of this Expert T&C mean an individual registered with the Platform, who is an Indian citizen, seeking help of any kind or advice from the Experts registered with the Platform, including but not limited to individuals like artisans, agriculturists, skilled, semi-skilled; and unskilled labourers, and small traders or any other person who is in dire need of help.

        2.3.     “Money Laundering” shall mean any act or attempt (directly or indirectly and even by association in one step or by series of transactions) to conceal or disguise the origin and ownership of proceeds obtained illegally, and to make it appear to have originated from legitimate sources; thus avoiding prosecution, conviction and confiscation of such proceeds.

        2.4.     “Personal Data” means any information that relates to a natural person, which, either directly or indirectly, or in combination with other information available is capable of identifying such person and includes but is not limited to aadhaar numbers, pan card numbers, financial information, credit information, crime records, judicial proceedings, medical records and diagnosis history, etc

        2.5.     “Requirement” shall mean the requirement of the User including but limited to the need for help, advice, guidance and support in relation to monetary issues, family problems, healthcare, financial, education & legal issues.

      11. Terms of Usage:

        3.1.     As an Expert, you shall register on the Platform by providing all the relevant details as may be required and conveyed by us at the time of your registration or from time to time.

        3.2.     You shall provide proofs including but not limited to your professional qualifications, identity, etc as and when requested by us. If you are an incorporated entity, you shall provide details of incorporation, authorized signatory details, letter of authorisation; if you are non-profit you shall provide details of your registration details, letter of authorisation and any other valid documentary evidence.   If you are an individual, you shall provide details of your identification, licences, and any other relevant documents.

        3.3.     You agree and acknowledge that as an Expert you shall provide your service, advice, guidance on a pure voluntary and non-monetary basis. Any monetary donation to the Help Seeker towards the Requirement shall solely be at your own discretion. The Platform does not guarantee the accuracy and correctness of the information provided by the Help Seeker and shall not take responsibility for any monetary/non-monetary loss incurred by an Expert.

        3.4.     You shall while providing your service, advice and guidance to the Help Seeker, exercise such due diligence and care as to the accuracy and correctness of the information provided by such.

      12. Disclaimer:

        4.1.     The Platform merely provides you with an online forum to interact with Help Seeker who have registered with us. You agree and acknowledge that the Platform is an intermediary as defined under Section 2(1) (w) of the Information and Technology Act 2000 for the purpose of facilitating the Services through the Online Platform. Therefore, any dispute among the Platform users shall be amicably settled and the Online Platform shall not be party to any such dispute and shall have no liability regarding such disputes. 

        4.2.     You understand and acknowledge that information provided by you through the Platform is solely on a voluntary basis within your professional limits and is entirely non-monetary in nature.

        4.3.     You agree and acknowledge that you may receive Personal Data from the Help Seeker and it is your sole responsibiltiy to use the same only for the Requirement of the Help Seeker. In the event of any data breach from your end or abuse of Personal Data of the Help Seeker by you, you shall be solely liable to the Help Seeker. For more details on data privacy, you may refer to our Privacy Policy.

        4.4.     You agree and acknowledge that you shall only use the Platform subject to the professional conditions as may be applicable to you. For example: if you are a lawyer you are bound by the rules and regulations issued by Bar Council of India; if you are a medical practitioner you shall be bound by the rules and regulations issued by Medical Council of India.

      13. Anti-Money Laundering:

        5.1.     Experts contributing or donating to the Help Seeker in monetary terms should ensure that no funds used to contribute or donate shall originate from any unlawful activity including but not limited to Money Laundering.

        5.2.     You shall ensure that the transactions contemplated between you and the Help Seeker shall always comply with anti-money laundering laws and any other Applicable Laws. You shall ensure that all such transactions shall be done through legally acceptable banking channels.

        5.3.     You shall also report to us at the earliest, of any suspicious activity you may come across on the Platform.

      14. No-Misrepresentation:

        6.1.     You agree and acknowledge that you shall not misrepresent the facts as to your qualification, personal details, etc. The Platform and the Help Seeker reserve right to initiate criminal proceedings under the Applicable Law if you are found to have misrepresented and misled the Platform or the or both in any manner whatsoever.

      15. General User Terms:

        7.1.     All other terms provided under the General User Terms available herein above shall be applicable to your use of the Platform as an Expert.

        7.2.     Terms capitalised and not defined herein, shall have the meaning as ascribed to them under the General User Terms

      16. TERMINATION
        1. You may terminate these Terms at any time and for any reason by deleting your Account and discontinuing your use of all Services. If you stop using the Services without deactivating your Accounts, your Accounts may be deactivated due to prolonged inactivity.
        2. We may suspend or terminate your Account, or ability to access or use the Services at any time for any or no reason, including for a violation of the terms under this User Agreement or Additional Terms.
        3. We reserve right to terminate any Service at any point of time.
        4. Miscellaneous
          1. Independent Parties
            The Parties hereto acknowledge and confirm that in performing their obligations under this User Agreement, each is acting independently and in its individual capacity. They are not and shall not be considered as joint ventures, partners, agents, franchisers/ franchisees, or employers/employees of each other and neither shall have the power to bind or obligate the other or contract in the other's name. Nothing in these Terms and Conditions shall render and construe you as an officer, employee, worker, agent or partner of Us.
          2. Confidentiality
            Each Party undertakes that it shall not at any time after the date of this User Agreement (or, if later, the date it became a party to it) use, divulge or communicate to any Person (except to its/his/her professional representatives or advisers or as may be required by law or any legal or regulatory authority or upon necessity) any Confidential Information concerning these Terms and Conditions, the business or affairs of the other Party which may have (or may in future) come to its knowledge, and each of the Parties shall use its reasonable endeavours to prevent the publication or disclosure of any Confidential Information concerning such matters.
          3. Waiver
            No failure or delay by a Party to exercise any right or remedy provided under these Terms and Conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy. Unless specifically provided otherwise, rights and remedies arising under these Terms and Conditions are cumulative and do not exclude rights and remedies provided by law.
          4. Assignment
            You shall not assign, or grant any encumbrance over, or deal in any way with, any of its rights under these terms and conditions or any document referred to in it, or purport to do any of the same, without, in each case, the prior written consent of Us and any such assignment in violation thereof, shall be null and void ab initio. We shall at our sole discretion may assign the rights and obligations under this User Agreement to any third party.
          5. Severability
            If any provision of these Terms and Conditions or any part of any such provision is held to be invalid, or unenforceable, such provision or part (as the case may be) shall be ineffective only to the extent of such invalidity, or unenforceability, without rendering invalid, or unenforceable or otherwise prejudicing or affecting the remainder of such provision or any other provision of this User Agreement
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